Política de envío
SHIPPING POLICY
At Silkvelle, we strive to deliver your orders as quickly and safely as possible.
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or holidays.
Shipping Times
- United States: 7–15 business days
- International: 14–30 business days
Please note that delivery times may vary due to customs delays or carrier issues beyond our control.
Shipping Costs
- Free shipping on all orders over $50
- Standard shipping: $4.99
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order at any time using the link provided.
Lost or Delayed Packages If your package has not arrived within the estimated timeframe, please contact us at support.silkvelle@gmail.com and we will investigate immediately.
Customs & Duties International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer and are not included in the order total.
Contact For any shipping questions, reach us at support.silkvelle@gmail.com
Last updated: April 2026