Privacy policy

At Silkvelle ("we", "us", "our"), we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit silkvelle.com.

Information We Collect When you make a purchase or create an account, we collect your name, email address, shipping address, payment information, and phone number.

How We Use Your Information

  • To process and fulfill your orders
  • To send order confirmations and shipping updates
  • To respond to your questions and support requests
  • To improve our products and services
  • To send marketing communications (only if you opt in)

Sharing Your Information We share your data with third-party service providers (such as payment processors and shipping carriers) only as necessary to fulfill your order. We do not sell your personal information.

Cookies We use cookies to enhance your browsing experience and analyze site traffic. You can disable cookies in your browser settings.

Your Rights You have the right to access, correct, or delete your personal data at any time. Contact us at support.silkvelle@gmail.com to make a request.

Contact For any privacy-related questions, reach us at support.silkvelle@gmail.com

Last updated: April 2026

Your Privacy Rights (California Residents – CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

  • Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you.
  • Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
  • Right to Opt-Out: We do not sell your personal information. However, if this changes, you will have the right to opt out.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your rights, contact us at: support.silkvelle@gmail.com

We will respond to verified requests within 45 days as required by law.